The 3 Biggest Problems Orange County CEOs Have With Most IT Firms

If you are a highly successful, results-oriented CEO who wants to focus your time, energy and money on growing your company, but find yourself constantly distracted and slowed down by chronic computer problems and incompetent IT support, then you probably don't need us to tell you how frustrating that is.

Our research shows that most successful Orange County CEOs have 3 big problems when dealing with most IT support companies. See if you agree…

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Problem #1: You Have Constant Technical Problems.

Maybe you’ve experienced this yourself: you hire a so-called IT expert to support your computer network, but every time they “solve” a problem, two more crop up. Or the problem they were supposed to have solved keeps coming back again and again. Then, to add insult to injury, they don’t check their work, they keep charging you to come back and repair the same issues or they waste your time trying to explain why the problem is happening instead of just taking care of it.

Problem #2: They Don’t Understand How Critically Important Your Time Is.

If you’re like most busy executives we work with, you’re the most important player on the team, with multiple time-sensitive projects and critical deadlines that can NOT be missed, yet most computer guys don’t seem to understand this. When you call their office, you get voice mail. When they finally get around to calling you back, they waste your time with a million dumb questions and walking you through a number of mind-numbing tasks (like rebooting), wasting even MORE of your time while they try to get a clue. If they can’t fix your computer that way, then you have to wait around for them to show up, take it back to their office, fix it and bring it back – a process that could take days. Meanwhile, your blood pressure is going through the roof because you need to get back to work.

You shouldn’t have to tolerate this type of poor service. Our stance is that you shouldn’t be having those kinds of issues in the first place. Second, when you DO have a problem, it should be addressed IMMEDIATELY – not hours or days later.

Problem #3: Poor Communication And Service.

From arrogant technicians who talk over your head to zero communication on the status of your requests and projects, another BIG problem many business owners have with their IT person is poor communication skills. On top of that, NONE of them seem to understand basic business concepts and want to have a conversation about the technical details rather than just getting it done.

Imagine being able to just tell your consultant what you’re trying to achieve in your business and they make it happen – and provide REAL value by advising you on how to make those outcomes happen faster, cheaper and with less effort.

Free Emergency Support For Your Next Computer Crisis

As a prospective client, we’d like to give you 2 free hours of emergency IT support from one of our most talented technicians, absolutely free. Even if you aren’t ready to make a change from who you are using now, we can help you out in a bind when you can’t get your current IT person to respond fast enough.There is no cost or obligation of any kind when you request your free support and you won’t be harassed by a high- pressure salesperson. This offer is simply our way of introducing our services to you. You have nothing to lose except the frustration of dealing with slow, incompetent IT support.

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★★★★★

Transformed Our IT Experience

Productive Programming has transformed our IT experience with their outstanding communication and problem-solving.

They treat us like their top priority, which sets them apart from other firms. If you're on the fence, give them a try, you’ll be impressed with their dedication and expertise.

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Managing Partner
Spectrum Land Services
Orange, CA

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Their prompt response, extensive IT knowledge, and genuine concern for our systems make them stand out. Since 2013, AAA Air Support has benefited greatly from Productive Programming’s services. The biggest advantage we get is their comprehensive approach, covering everything from basic...

Their prompt response, extensive IT knowledge, and genuine concern for our systems make them stand out.

Since 2013, AAA Air Support has benefited greatly from Productive Programming’s services. The biggest advantage we get is their comprehensive approach, covering everything from basic in-house needs to interfacing with network programs. Their proactive maintenance and troubleshooting keep our systems running smoothly and efficiently. I highly recommend Productive Programming to any company looking to improve their IT services; they are a key partner for a seamless and productive work environment.


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General Manager
AAA Air Support
Gardena, CA

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They are the best! I was really happy with how fast they were to respond to me, the communication and felt that like I was taken care of. We had our systems checked and updated. They also helped with getting our cyber security updated. I highly recommend if you are looking for IT help and...

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We as a small business, had an idea for an app/program that would greatly increase our marketing effectiveness and sales. As most people do, we had an idea of what we wanted it to do but the idea wasn't complete and we have no idea how to program.

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We have worked with PP for several years serving mutual clients and they have always done EXCELLENT work. Everything from health care to home theater to the beverage industry. They have worked with Fortune 500 companies, but are still about to help out the smaller businesses looking to automate and make their business more effecient. Keep up the good work!


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